Terms of Service

Last updated: May 2026

Acceptance of terms

By using FindPhysio.ca, you agree to these Terms and Conditions. We have designed our approach to be straightforward and transparent. If these terms do not work for you, we understand, but we will not be able to provide our services.

Our services

FindPhysio.ca is a physiotherapy clinic directory serving patients and clinic owners across Canada. We provide a searchable directory of physiotherapy clinics, clinic listing and profile management tools for clinic owners, and patient-facing information to help Canadians find the right clinic.

As a clinic owner, you will receive transactional emails about your listing and account. You can choose to opt in to additional communications for updates and tips.

SMS and email communications

Email communications

When you provide your email address and consent to communications, you agree to receive account-related emails, listing notifications, and service updates from FindPhysio.ca. Every email includes a clear unsubscribe link, and you can unsubscribe at any time.

Your consent matters

Participation in any communication program requires your explicit consent. Your consent covers the specific message types described in our opt-in disclosure.

What we expect from you

We ask that you:

  • Provide accurate and current contact and clinic information
  • Comply with all applicable laws and regulations
  • Use our services only for legal and authorized purposes
  • Notify us of any changes to your contact preferences

Prohibited uses

To maintain the integrity of our directory and protect all users, our services may not be used for submitting false or misleading clinic information, sending spam or unsolicited messages, activities that violate applicable laws, infringing on intellectual property rights, or fraudulent or deceptive practices.

Limitation of liability

While we work hard to provide accurate and reliable directory information, FindPhysio.ca cannot be held liable for any indirect, incidental, special, or consequential damages that might arise from your use of our services. Clinic information is provided by clinic owners and third-party sources, and we encourage patients to verify details directly with the clinic.

Changes to these terms

We may modify these terms to reflect new practices or regulatory requirements. When changes occur, we will post them on our website with an updated effective date. Your continued use of our services means you accept any modifications.

Legal framework

These terms operate under the laws of British Columbia, Canada and fully comply with the Canada Anti-Spam Legislation (CASL).

Privacy

Find out more about how we handle your information in our Privacy Policy.

Contact

For questions about these terms, please contact us at hello@findphysio.ca